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Sales AutomationWhatsApp & CRM4.5 min read

From Phone Call to Instant WhatsApp Quote

How real-time WhatsApp quote dispatches during voice calls convert customer intent into immediate direct sales.

KB
Kerem Bayramoğlu
Founder & CEO, HorizonZeta
Mobile Communication & Proposal Engine

Geleneksel satış sürecinde en kritik aşama nedir? Müşterinin ilgisinin en yüksek olduğu an.

Potansiyel bir müşteri veya otel misafiri işletmenizi arayıp fiyat, paket içeriği veya hizmet koşulları sorduğunda, satın alma niyetinin tepe noktasına ulaşmış demektir.

Görüşme Anında WhatsApp Teklif Mekanizması Nasıl Çalışır?

HorizonCall, sadece telefon görüşmesini sesli yanıtlayan bir robot değildir; arkasında çalışan gelişmiş ve çok kanallı bir satış otomasyon motorudur.

Frequently Asked Questions

When does the guest receive the quote?

The quote is sent over WhatsApp while the conversation is still going, so the guest sees the price on screen before hanging up, while their interest is still warm.

Where does the price come from?

The assistant reads current rates and availability from the hotel’s own rate system, so the quote is not assembled by hand.

What if the guest replies to the quote on WhatsApp?

The reply lands in the same inbox and the conversation continues from where it left off, with the call and the WhatsApp thread merged into one history.

Can staff take over and adjust the quote?

Yes. The front desk can take over the conversation at any point, edit the quote, or send their own message instead.

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